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FAQ

Covid-19 Information
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We’re committed to doing everything we can to ensure we can continue bringing amazing live concerts to fans. Starting October 4th, prior to entry into Marquis Theater, ALL shows will require attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination (at least two weeks after final dose). Proof must be a PRINTED copy of a negative test result or vaccination, or the original vaccination card.

Select artists and shows will require these same entry protocols BEFORE October 4th. Please check the Pre-October 4 tab on this page for more information.

Please note that requirements and venue protocols, such as testing and vaccination,  are subject to change, so be sure to check back closer to your event date for the latest information.

FAQ

What kind of COVID-19 test is considered a diagnostic test?

A PCR or antigen COVID-19 test will be accepted - please be sure to bring printed proof of your negative test result, dated and time-stamped.

Will at home COVID-19 tests be accepted?

At-home covid test results will only be accepted if there is a link to results you can print from a medical platform.

I have received my first COVID-19 vaccination dose, will my first dose vaccination card be accepted at entry?

Proof of full vaccination requires the last vaccination dose to be administered at least two weeks prior to the event date. If your dose is from a vaccine series that requires two doses, full vaccination status requirement would be met only 14 days after the second dose. For those guests who have only received the first of two doses, proof of a negative COVID-19 diagnostic test will be required, and taken within 72 hours prior to the event date.

How soon to the event date should I take a COVID-19 diagnostic test?

For events that require proof of a negative COVID-19 diagnostic test, most events are requiring the test to be taken within 72 hours prior to the event date. Check the event details page for Health Check requirements for your specific event.

A member of our group is under 12 years of age and is ineligible for vaccination, can he/she still attend an event requiring vaccination?

When an event requires proof of a negative COVID-19 test or proof of vaccination, any unvaccinated fans under 12 years of age will be required to provide printed proof of a negative COVID-19 diagnostic test taken within 72 hours prior to entering the venue.

I am ineligible for vaccination due to underlying health conditions, am I unable to attend an event requiring vaccination?

When an event requires proof of a negative COVID-19 test or proof of vaccination, unvaccinated fans with a valid medical restriction will be required to provide printed proof of a negative COVID-19 diagnostic test prior to entering the venue.

Do you require a specific type of COVID-19 diagnostic test?

Events require proof of either a negative PCR or antigen COVID-19 diagnostic test.

Will I have to wear a mask?

Guests are encouraged to wear a mask if they’d like to.

For the latest safety guidelines, please review our enhanced venue protocols at www.themarquistheater.com/safety-guidelines.

For all ticketed events, please note the following updated policies:

Face coverings are strongly recommended for fans who are not fully vaccinated, unless actively eating or drinking, per CDC guidelines.

To reduce staff contact with guest belongings, note our Clear Bag Policy:

  • Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
  • Small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")

 

Where is the club located?
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Marquis Theater is located at the corner of 20th and Larimer, 2 blocks from Coors Field in downtown Denver. The physical address is  2009 Larimer St, Denver, CO 80202.

Is there re-entry?
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Re-entry is allowed for patrons over 21. If you are under 21 and you leave the building, you will not be allowed back inside without a new ticket.

Do I need ID to enter the venue?
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It depends on the show. Most of our shows are all ages, however some are 16 , 18 or 21 . Please check the specific event page for age limits.

If you plan on drinking alcohol, you must bring a valid form of ID. In compliance with CO laws, anyone 21 and older who plans on drinking alcohol will have to show a valid (not expired) government issued photo ID, no matter how old you think you may look. Anyone without proper ID, regardless of age, will be treated as under 21 and will not be allowed to buy, hold, or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the venue.

Can I bring my camera?
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It depends on each individual artist or performer's policies. Usually, small point-and-shoot cameras and mobile phone cameras are allowed to be used without flash. Cameras with removable lenses on them are considered to be professional length, and are not allowed to be brought into the venue, unless artist has given prior approval to individual. Security will ask guests to leave such cameras in their cars. Audio or video recording is also almost never allowed at concerts unless otherwise noted.

Is there seating?
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 All shows are general admission standing room only unless otherwise noted. We do have a limited amount of bar tables and stools that can be accessed on a first come first serve basis.

Can I bring my own chair?
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Unfortunately, as a matter of safety to our other customers, you will not be able to bring your own chair.

What time should I get there if I want to sit?
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We suggest you be in line before doors open. Keep in mind that no matter how early you line up there may already be people ahead of you in line, and you are not guaranteed any particular spots inside. All shows are general admission (no reserved seating).

Do you have a dress code?
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 No shoes, no shirt, no dice. We also suggest you don’t wear open toe shoes (sandals, flip flops, etc)

Do you have a coat check?
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 We do not.

Can I smoke in the club?
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 No. Colorado has an indoor smoking ban. However, as long as you’re over 21, re-entry is allowed so you’re welcome to step out for a smoke break.

Is the time listed door time or show time?
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The time listed on each show is the door time, the show will start shortly thereafter.

Is there food?
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The Marquis Theater is home to Marquis Pizza, stop in for a slice daily after 11am! For full menu and hours, visit their website at www.marquispizza.com

Where is the best place to park?
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$5 covered parking is available at the Guaranty Bank Garage on 18th & Market St.  Click here for details. There are also numerous surface lots in the area where you can park. Parking fees vary by lot.

How do I get a job with Marquis Theater?
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Click Here to apply for a position at Marquis Theater.

Is the venue handicapped accessible?
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Yes, Marquis Theater is handicapped accessible. If you need early entry or any kind of help, please consult security personnel at the front door upon arrival to the venue for assistance.

If a show says sold out, is it really sold out?
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 Yes, it is really sold out and no more tickets will be released.

Does Marquis have an e-mail list? How can I be included?
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Yes. We send out weekly e-mail updates that include information on just- announced shows, yet-to-be-advertised shows, exclusive pre-sales, and warnings when certain shows are about to sell out. If you wish to be included please sign up using the textbox at the top of the page.

When do you announce new shows?
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Depending on bands’ booking and promotions schedules, new shows are announced all the time. New shows will appear on Marquis’ website as soon as they are announced.

What is your refund policy?
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All sales are final. There are no refunds or exchanges unless a show is cancelled.

What happens if my event is cancelled or postponed?
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If your event is cancelled please return to the point of purchase for refunds. If you purchased tickets online, your credit card will be automatically refunded within one week of the cancellation. If your event is postponed, you will be given the option to refund your tickets or if you choose to attend the rescheduled date, your tickets will be honored on the rescheduled date.